HESCOM has the privilege of lighting lakhs of homes, industries, farms and commercial establishments. We have a procedure for handling complaints from consumers. The consumer can also approach HESCOM in the event of failure or delay. In case your complaints are not attended to by the officials or proper redressal not provided, you are at liberty to approach the higher authorities mentioned in our contact directory. We assure you that your complaint will receive due and diligent attention and an early response.