Complaint against B2X - Apple Premium Service Center as Apple service center did not repair iPhone

Trust Score

Solution Expected: Repairing
Seller/Brand: B2X - Apple Premium Service Center

Case History:

22 Feb, 2020 22:58 -  Complaint against B2X - Apple Premium Service Center is being posted on BolFox.com

Description:

I am Rakesh Jindal a resident of Ludhiana, Punjab, India. I took my iPhone to service center to fix the problem with battery because it never works even for 2 hours after full charge. I gave my phone to the Apple service center and the next day I was advised to exchange the phone by full price beca show more show less I am Rakesh Jindal a resident of Ludhiana, Punjab, India. I took my iPhone to service center to fix the problem with battery because it never works even for 2 hours after full charge. I gave my phone to the Apple service center and the next day I was advised to exchange the phone by full price beca I am Rakesh Jindal a resident of Ludhiana, Punjab, India. I took my iPhone to service center to fix the problem with battery because it never works even for 2 hours after full charge. I gave my phone to the Apple service center and the next day I was advised to exchange the phone by full price because they said there was no problem with battery but the phone had problems and it was not possible to fix the problem up to them. I answered that I didn't want to pay for exchange amount as per the company policy and I would collect the phone from the center the next day. But the next day in the morning I got the call from the service center, they said that something was wrong with the battery and they could replace it, but I had to send the payment to them so that they could buy it and replace it. I sent the payment to them and when I got my phone back the problem was not solved yet. I sent my phone back to the service center and they gave me the same statement as they told me before. Now I've realized that Apple company has no professional engineers to understand the exact problem of phones. The company is doing only one thing and that is robbing money from the customers. I have been using Apple products for last 12 years and this is the first time when this company makes me very disappointed. And the company is unable to solve any kind of problem of their own products.

Responses:

Latest Complaints

Complaint Details
Posted By : Anonymous
Seller/Brand : B2X - Apple Premium Service Center
Purchase Type : Shop Visit
Product/Service Value : ₹4200
Solving Type : Repairing
Category : Mobile Phones
Defendant Country : Spain
Defendant City : Madrid
Defendant Website : b2x.com
Defendant Phone : +9118004193229
Defendant Email : info@b2x.com
Viewed : 2
Created On : 2020-02-14 15:24:05
ID : 10
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