Complaint against SnapDeal.com, Customer Care as SnapDeal customer care is not exchanging or refunding a not working printer

Trust Score

Solution Expected: Full Refund
Seller/Brand: SnapDeal.com, Customer Care

Case History:

22 Feb, 2020 22:58 -  Complaint against SnapDeal.com, Customer Care is being posted on BolFox.com

Description:

I have ordered a printer which I received but it is not working. I contacted snap-deal consumer care, they said to talk to service center. We called a toll free number regarding the installing the printer. In the service center they ask for a serial number which you can see on a printer, we have giv show more show less I have ordered a printer which I received but it is not working. I contacted snap-deal consumer care, they said to talk to service center. We called a toll free number regarding the installing the printer. In the service center they ask for a serial number which you can see on a printer, we have giv I have ordered a printer which I received but it is not working. I contacted snap-deal consumer care, they said to talk to service center. We called a toll free number regarding the installing the printer. In the service center they ask for a serial number which you can see on a printer, we have given that serial number but they say we do not have this serial number registered in our records, so it is not possible to return it based on the warranty. Samsung company does not except this serial number. We demand for the refund but they are not able to do that.

Responses:

Latest Complaints

Complaint Details
Posted By : Anonymous
Seller/Brand : SnapDeal.com, Customer Care
Purchase Type : Online
Product/Service Value : ₹17500
Solving Type : Full Refund
Category : Printers
Defendant Country : Spain
Defendant City : Madrid
Defendant Website : snapdeal.com
Defendant Phone : +919212692126
Defendant Email : help@snapdeal.com
Viewed : 9
Created On : 2020-02-14 16:55:11
ID : 15
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