Scam by Amazon India as Gold coin ordered but only box delivered and the coin missing

Trust Score

Solution Expected: Full Refund
Seller/Brand: Amazon India

Case History:

05 Apr, 2020 18:30 -  Complaint against Amazon India is being posted on BolFox.com

Description:

I have made a prepaid order of an 8 g Kundan gold coin through Amazon India app on Feb 24, 2020. The expected delivery was stated as Feb 26 - Feb 28 and was carried out by their partner "Bluedart". There was no tracking info on my order this till March 02. It arrived on March 04, 2020.

The delive

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I have made a prepaid order of an 8 g Kundan gold coin through Amazon India app on Feb 24, 2020. The expected delivery was stated as Feb 26 - Feb 28 and was carried out by their partner "Bluedart". There was no tracking info on my order this till March 02. It arrived on March 04, 2020.

The delive

I have made a prepaid order of an 8 g Kundan gold coin through Amazon India app on Feb 24, 2020. The expected delivery was stated as Feb 26 - Feb 28 and was carried out by their partner "Bluedart". There was no tracking info on my order this till March 02. It arrived on March 04, 2020.

The delivery boy neither requested for the OTP nor any ID proof. Also It was not handed over to the consignee.

When the Box was opened it was shocking to observe that one of the blue zip ties is cut and the coin is missing.

- On behalf of my mother (Consignee)

Responses:

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Complaint Details
Posted By : Anonymous
Seller/Brand : Amazon India
Purchase Type : Online
Product/Service Value : ₹27650
Solving Type : Full Refund
Category : Jewelry & Watches
Author's Country : India
Author's City : Bengaluru
Defendant Website : www.amazon.in
Defendant Phone : +91 40 3992 1111
+91 80 4197 0000
+91 44 3088 3088
+91 99 2020 3969
+91 80 33273000
Defendant Email : cs-reply@amazon.in
reply@amazon.in
cis@amazon.com
primary@amazon.com
amznindpr@amazon.com
Viewed : 2
Created On : 2020-03-24 16:00:22
ID : 152
Tags : consumer complaint
consumer court
consumer forum
voxya
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bolfox
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