Cheating by Amazon India as Wrong item delivered and now not able to return it or refund
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Case History:
Description:
I ordered "ps4 Jump force" video game on 24.02.2020 from Amazon India. However I received "Grand theft auto v (Pc)".
It is to mention that, on the outer envelope there was my address. However inside the envelope there was an invoice in some other name along with "Grand theft" auto game which I neve
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I ordered "ps4 Jump force" video game on 24.02.2020 from Amazon India. However I received "Grand theft auto v (Pc)".
It is to mention that, on the outer envelope there was my address. However inside the envelope there was an invoice in some other name along with "Grand theft" auto game which I neve
I ordered "ps4 Jump force" video game on 24.02.2020 from Amazon India. However I received "Grand theft auto v (Pc)".
It is to mention that, on the outer envelope there was my address. However inside the envelope there was an invoice in some other name along with "Grand theft" auto game which I never ordered. When I tried to return it, there was no provision for return it to Amazon. Therefore, I called the customer care and lodged my complaints. I was told that Amazon will revert in 3 working days after verification is done. However, to my surprise, I received an email that item has been sent to me as per my order. I again called the customer care and tried to explain them but they are also not providing any details as how they checked that they have sent me the right item. I have all the proof but they are not ready to accept the fact. I have enclosed the photograph of all items and invoices which is self explanatory.
Requesting you to take up the matter and resolve it.
Tapas Mazumdar.
It is to mention that, on the outer envelope there was my address. However inside the envelope there was an invoice in some other name along with "Grand theft" auto game which I neve
It is to mention that, on the outer envelope there was my address. However inside the envelope there was an invoice in some other name along with "Grand theft" auto game which I neve
It is to mention that, on the outer envelope there was my address. However inside the envelope there was an invoice in some other name along with "Grand theft" auto game which I never ordered. When I tried to return it, there was no provision for return it to Amazon. Therefore, I called the customer care and lodged my complaints. I was told that Amazon will revert in 3 working days after verification is done. However, to my surprise, I received an email that item has been sent to me as per my order. I again called the customer care and tried to explain them but they are also not providing any details as how they checked that they have sent me the right item. I have all the proof but they are not ready to accept the fact. I have enclosed the photograph of all items and invoices which is self explanatory.
Requesting you to take up the matter and resolve it.
Tapas Mazumdar.
Responses:
| Posted By : | Anonymous |
| Seller/Brand : | Amazon India |
| Purchase Type : | Online |
| Product/Service Value : | ₹280 |
| Solving Type : | Full Refund |
| Category : | Satellite, Cable DTH TV |
| Author's Country : | India |
| Author's City : | Bengaluru |
| Defendant Website : | www.amazon.in |
| Defendant Phone : | +91 40 3992 1111 +91 80 4197 0000 +91 44 3088 3088 +91 99 2020 3969 +91 80 33273000 |
| Defendant Email : | cs-reply@amazon.in reply@amazon.in cis@amazon.com primary@amazon.com amznindpr@amazon.com |
| Viewed : | 1 |
| Created On : | 2020-03-24 16:18:07 |
| ID : | 154 |
| Tags : | consumer complaint consumer court consumer forum voxya free classifieds bolfox amazon |
