Dispute by Amazon India as Cannot manage returning a phone which is of a bad quality

Trust Score

Solution Expected: Full Refund
Seller/Brand: Amazon India

Case History:

24 Mar, 2020 19:28 -  Complaint against Amazon India is being posted on BolFox.com

Description:

Dear Sir,
This is Akhilesh from Lucknow (U. P). I ordered a mobile phone Vivo u20 (Blazingblue, snapdragon 675, 4 Gb ram, 64 Gb storage) through Amazon on 12 Feb 2020 and received my order on 15 Feb 2020.
I found that my mobile is heating and battery discharge is increasing. So I have decided to r

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Dear Sir,
This is Akhilesh from Lucknow (U. P). I ordered a mobile phone Vivo u20 (Blazingblue, snapdragon 675, 4 Gb ram, 64 Gb storage) through Amazon on 12 Feb 2020 and received my order on 15 Feb 2020.
I found that my mobile is heating and battery discharge is increasing. So I have decided to r

Dear Sir,
This is Akhilesh from Lucknow (U. P). I ordered a mobile phone Vivo u20 (Blazingblue, snapdragon 675, 4 Gb ram, 64 Gb storage) through Amazon on 12 Feb 2020 and received my order on 15 Feb 2020.
I found that my mobile is heating and battery discharge is increasing. So I have decided to return this mobile on the behalf of returning policy. But they didn't receive it yet.
And I am very upset for this.
So please receive and register my complaint.

Thanks,
Akhilesh Kumar.

Responses:

Latest Consumer Complaints


Complaint Details
Posted By : Anonymous
Seller/Brand : Amazon India
Purchase Type : Online
Product/Service Value : ₹10150
Solving Type : Full Refund
Category : Mobile Phones
Defendant Country : India
Defendant City : Bengaluru
Defendant Website : www.amazon.in
Defendant Phone : +91 40 3992 1111
+91 80 4197 0000
+91 44 3088 3088
+91 99 2020 3969
+91 80 33273000
Defendant Email : cs-reply@amazon.in
reply@amazon.in
cis@amazon.com
primary@amazon.com
amznindpr@amazon.com
Viewed : 2
Created On : 2020-03-24 16:37:22
ID : 157
Tags : consumer complaint
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