Rip-Off by Beam Telecom as Being billed even after disconnecting the service

Trust Score

Solution Expected: Full Refund
Seller/Brand: Beam Telecom

Case History:

22 Feb, 2020 22:57 -  Complaint against Beam Telecom is being posted on BolFox.com

Description:

ACT Broadband - I disconnected my service in the 2nd week of Jan, I received disconnection email and a collection team who collected money on pro rate basis.

Was informed my connection will be disconnected in 24 hours. I got a few feedback calls in the following days. But the most interesting thi

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ACT Broadband - I disconnected my service in the 2nd week of Jan, I received disconnection email and a collection team who collected money on pro rate basis.

Was informed my connection will be disconnected in 24 hours. I got a few feedback calls in the following days. But the most interesting thi

ACT Broadband - I disconnected my service in the 2nd week of Jan, I received disconnection email and a collection team who collected money on pro rate basis.

Was informed my connection will be disconnected in 24 hours. I got a few feedback calls in the following days. But the most interesting things started on Feb 2nd, when they generated a bill.

I called CS team and informed about their mistake, they acknowledged the same on the call, but in next 48 hours they sent an email mentioning that my request to disconnect the service was denied. They insisted that I have to pay the bill, which I refused to do! I am continuously harassed by their collection team.

Responses:

Latest Consumer Complaints


Complaint Details
Posted By : Anonymous
Seller/Brand : Beam Telecom
Purchase Type : Home Service
Product/Service Value : ₹3500
Solving Type : Full Refund
Category : Internet Service Providers
Defendant Country : India
Defendant City : New Delhi
Defendant Website : actcorp.in
Defendant Phone : +91 80 6638 9385
Defendant Email : helpdesk.ncr@actcorp.in
Viewed : 5
Created On : 2020-02-15 15:58:06
ID : 18
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