Cheating by Whirlpool India as Not changing a not working item or not repairing it

Trust Score

Solution Expected: Repairing
Seller/Brand: Whirlpool India

Case History:

22 Feb, 2020 22:57 -  Complaint against Whirlpool India is being posted on BolFox.com

Description:

I've purchased a 5-star rated Whirlpool air-conditioner on 11th of May 2019 through Flipkart. But to my surprise it started malfunctioning within one month of its purchase. I 've raised complaint calling Whirlpool service center. They've sent a technician. He inspected it for an hour and finally agr

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I've purchased a 5-star rated Whirlpool air-conditioner on 11th of May 2019 through Flipkart. But to my surprise it started malfunctioning within one month of its purchase. I 've raised complaint calling Whirlpool service center. They've sent a technician. He inspected it for an hour and finally agr

I've purchased a 5-star rated Whirlpool air-conditioner on 11th of May 2019 through Flipkart. But to my surprise it started malfunctioning within one month of its purchase. I 've raised complaint calling Whirlpool service center. They've sent a technician. He inspected it for an hour and finally agreed that there is an issue. He took pics of both indoor & outdoor units. Told that the component will get replaced within one month. I've waited for six months but of no use. I was continuously calling them, each time they are giving a different ticket number but nobody is turning up & issue isn't getting resolved. Totally fed up with Whirlpool service.
Pathetic experience.

Responses:

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Complaint Details
Posted By : Anonymous
Seller/Brand : Whirlpool India
Purchase Type : Shop Visit
Product/Service Value : ₹7000
Solving Type : Repairing
Category : Water Heaters & Geysers
Author's Country : India
Author's City : Gurugram
Defendant Website : whirlpoolindia.com
Defendant Phone : 1800 208 1800
+91-124-4591300
+91-124-4591300
Defendant Email : helpdeskindia@whirlpool.com
Viewed : 9
Created On : 2020-02-15 16:38:44
ID : 21
Tags : consumer complaint
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