Defective Product by Electrolux as SMART Series Electrolux 80L Refrigerator

Trust Score

Solution Expected: Repairing
Seller/Brand: Electrolux

Case History:

20 May, 2020 10:42 -  Complaint against Electrolux is being posted on BolFox.com

Description:

I purchased SMART Series Electrolux 80L Refrigerator in 2018. Since August I started to face problems with this refrigerator. Even now I am continuing to face problems. I tried to contact the customer support by calling them over the phone, writing emails and through Facebook. In spite of many tries

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I purchased SMART Series Electrolux 80L Refrigerator in 2018. Since August I started to face problems with this refrigerator. Even now I am continuing to face problems. I tried to contact the customer support by calling them over the phone, writing emails and through Facebook. In spite of many tries

I purchased SMART Series Electrolux 80L Refrigerator in 2018. Since August I started to face problems with this refrigerator. Even now I am continuing to face problems. I tried to contact the customer support by calling them over the phone, writing emails and through Facebook. In spite of many tries, I was unable to receive proper support.

During the last 8 months, relay in the refrigerator was replaced twice by local repairman. Now I was told that the compressor in the refrigerator seem to have problems. This refrigerator is still under warranty. The company is supposed to provide me proper service and repair the product, but nobody seems to care about it. Anyone who is planning to buy SMART Series Electrolux 80 L Refrigerator, please aware of the problems I am facing. I strongly do not recommend this product.

Responses:

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Complaint Details
Posted By : Anonymous
Seller/Brand : Electrolux
Purchase Type : Home Service
Product/Service Value : ₹18200
Solving Type : Repairing
Category : Refrigerators
Author's Country : India
Author's City : Mumbai
Defendant Website : Electrolux
https://www.electrolux.co.uk
Defendant Phone : Electrolux
1860-200-1212
+91-22-61171000
Defendant Email : Electrolux
electrolux.care@pemail.in
Contact Attempted : Yes
Viewed : 9
Created On : 2020-05-20 14:25:30
ID : 219
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