Dispute by HDFC Bank as I did not receive cashback offer

Trust Score

Solution Expected: Full Refund
Seller/Brand: HDFC Bank

Case History:

22 May, 2020 09:25 -  Complaint against HDFC Bank is being posted on BolFox.com

Description:

I visited Pai International Electronics Ltd., Bangalore and purchased iPhone 11 using my HDFC Bank credit card. HDFC Bank promised to give me a cashback of Rs. 6000 for my purchase using their HDFC Bank credit card. The details mentioned that I should be receiving the cashback within 120 days from t

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I visited Pai International Electronics Ltd., Bangalore and purchased iPhone 11 using my HDFC Bank credit card. HDFC Bank promised to give me a cashback of Rs. 6000 for my purchase using their HDFC Bank credit card. The details mentioned that I should be receiving the cashback within 120 days from t

I visited Pai International Electronics Ltd., Bangalore and purchased iPhone 11 using my HDFC Bank credit card. HDFC Bank promised to give me a cashback of Rs. 6000 for my purchase using their HDFC Bank credit card. The details mentioned that I should be receiving the cashback within 120 days from the date of the transaction. It’s been more than 120 days and I have not received the cashback yet. I contacted HDFC Bank customer service for help and nobody replied.

Request someone from the bank understand their responsibility and provide me appropriate solution to this problem.

Responses:

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Complaint Details
Posted By : Anonymous
Seller/Brand : HDFC Bank
Purchase Type : Shop Visit
Product/Service Value : ₹5600
Solving Type : Full Refund
Category : Electronics & Appliances
Author's Country : India
Author's City : Mumbai
Defendant Website : https://www.hdfcbank.com
Defendant Phone : +91 22 6160 6161
+91 22 2498 8484
+91 22 6652 1000
1800 425 4332
022 61606161
Defendant Email : support@hdfcbank.com
Contact Attempted : Yes
Viewed : 8
Created On : 2020-05-22 13:04:54
ID : 220
Tags : hdfc bank
hdfc bank cashback
gettig cashback
cashback offer
hdfc not providing cashback
hdfc bad service
hdfc bank customer service
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