Bad Service by Delhivery Private Limited as I did not get my delivery

Trust Score

Solution Expected: Full Refund
Seller/Brand: Delhivery Private Limited

Case History:

23 May, 2020 07:15 -  Complaint against Delhivery Private Limited is being posted on BolFox.com

Description:

I am writing to complain about delay in my parcel delivery. I ordered a delivery of a package through Delhivery courier service and the item was supposed to be delivered on 08 May 2020. The tracking information online is not updated. The parcel is not delivered until today. I tried contact the custo

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I am writing to complain about delay in my parcel delivery. I ordered a delivery of a package through Delhivery courier service and the item was supposed to be delivered on 08 May 2020. The tracking information online is not updated. The parcel is not delivered until today. I tried contact the custo

I am writing to complain about delay in my parcel delivery. I ordered a delivery of a package through Delhivery courier service and the item was supposed to be delivered on 08 May 2020. The tracking information online is not updated. The parcel is not delivered until today. I tried contact the customer support and everytime I contacted the representatives there gave me a different answer. Some asked me to wait for 24 hours and some asked me to wait for 10 days. Currently, the parcel seemed to be located 60 kms away from the delivery address and I see no signs of delivery happening anytime soon. They are not even allowing me to visit their warehouse and pick the item.

I am completed unhappy with Delhivery courier service as they are totally unreliable and unprofessional. Please help to solve the problem as fast as possible.

Responses:

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Complaint Details
Posted By : Anonymous
Seller/Brand : Delhivery Private Limited
Purchase Type : Home Service
Product/Service Value : ₹700
Solving Type : Full Refund
Category : Delivery & Transports
Author's Country : India
Author's City : Gurugram
Defendant Website : http://www.delhivery.com
Defendant Phone : +91-124-6719500
Defendant Email : contact@delhivery.com
customer.support@delhivery.com
corporate@delhivery.com
Contact Attempted : Yes
Viewed : 3
Created On : 2020-05-23 08:37:53
ID : 224
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