Fake Dealing by HDFC Bank as FASTag was not issued in three and a half months

Trust Score

Solution Expected: Full Refund
Seller/Brand: HDFC Bank

Case History:

14 Mar, 2020 12:16 -  This complaint is escalated to Immortal
26 Feb, 2020 19:41 -  Complaint against HDFC Bank is being posted on BolFox.com

Description:

I have applied for FASTag via HDFC bank in Nov-2019 by paying rs 500 as bank charges and on 15-Nov-2019 I got an sms confirmation that my wallet is created and rs 200 is added to it, I am able to check same on HDFC FASTag portal and recharge the same as well. But unfortunately I have not received my

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I have applied for FASTag via HDFC bank in Nov-2019 by paying rs 500 as bank charges and on 15-Nov-2019 I got an sms confirmation that my wallet is created and rs 200 is added to it, I am able to check same on HDFC FASTag portal and recharge the same as well. But unfortunately I have not received my

I have applied for FASTag via HDFC bank in Nov-2019 by paying rs 500 as bank charges and on 15-Nov-2019 I got an sms confirmation that my wallet is created and rs 200 is added to it, I am able to check same on HDFC FASTag portal and recharge the same as well. But unfortunately I have not received my FASTag even after 3 months of wallet creation, I have made numerous calls to customer care and every time they say you will be getting your card in a weeks time, many weeks passed but my wait is not getting over.

Who from HDFC ltd can help me in resolving this?

Responses:

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Complaint Details
Posted By : Anonymous
Seller/Brand : HDFC Bank
Purchase Type : Online
Product/Service Value : ₹490
Solving Type : Full Refund
Category : Banks
Author's Country : India
Author's City : Mumbai
Defendant Website : https://www.hdfcbank.com
Defendant Phone : +91 22 6160 6161
+91 22 2498 8484
+91 22 6652 1000
1800 425 4332
022 61606161
Defendant Email : support@hdfcbank.com
Viewed : 4
Created On : 2020-02-26 11:37:24
ID : 45
Tags : consumer complaint
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