Impoliteness by Axis Bank as Bad Customer Service at Prabhat Road - Pune - Maharashtra - India

Trust Score

Solution Expected: Will Discuss Later
Seller/Brand: Axis Bank

Case History:

26 Feb, 2020 19:41 -  Complaint against Axis Bank is being posted on BolFox.com

Description:

I went to this branch for updation of Aadhaar card. I had appointment of 11:30. The lady who was responsible wasn’t even logged in her system. She asked me to wait 1/2 hours as later she said system was down. She was really pathetic and rude. She was attending personal calls while updating my biom

show more show less

I went to this branch for updation of Aadhaar card. I had appointment of 11:30. The lady who was responsible wasn’t even logged in her system. She asked me to wait 1/2 hours as later she said system was down. She was really pathetic and rude. She was attending personal calls while updating my biom

I went to this branch for updation of Aadhaar card. I had appointment of 11:30. The lady who was responsible wasn’t even logged in her system. She asked me to wait 1/2 hours as later she said system was down. She was really pathetic and rude. She was attending personal calls while updating my biometrics. I was so shocked to see this attitude toward customer. While updating my biometrics one young student came in to ask procedure of updating of Aadhaar Card details. They didn’t even help him telling him proper procedure. He was so sad he was clueless how he had to do the update. I had to explain him the whole procedure. It’s the request to Axis Bank to manage with incapable staff who can’t even have basic work ethics and don’t know how to treat customers. You guys need to take action against such employees.
Pathetic Service. I will not recommend anyone to visit this branch (Prabhat Road, Pune, Maharashtra, India).

Responses:

Latest Consumer Complaints


Complaint Details
Posted By : Anonymous
Seller/Brand : Axis Bank
Purchase Type : Shop Visit
Product/Service Value : ₹3500
Solving Type : Will Discuss Later
Category : Banks
Defendant Country : India
Defendant City : Mumbai
Defendant Website : www.axisbank.com
Defendant Phone : +91 22 2764 8000
1800-419-5959
+9122 2425 2525
Defendant Email : pno@axisbank.com
Viewed : 4
Created On : 2020-02-26 16:53:20
ID : 49
Advertisement
We PAY you for adding

Every genuine activity on BOLFOX is recognized and rewarded.